A proptech SaaS needed to reach thousands of brokerages and property managers without a big team. DevCommX built a sales automation + signal-based outbound engine that booked 41 demos.
Customer Intro
A proptech SaaS sold a leasing and property-management platform to commercial brokerages, residential property managers, and real-estate investment firms. The addressable market was huge and fragmented — tens of thousands of firms — but the sales team was small and spending too much manual effort per prospect.
What was holding them back?
Reps were researching and emailing prospects by hand, which capped how many accounts they could touch and left the long tail of the market untouched. There was no automation layer, no enrichment, and no systematic way to prioritize which of thousands of firms to contact first.
How did DevCommX fix it?
DevCommX built a sales automation layer feeding a signal-based lead generation motion:
- Automated enrichment + prioritization — firms scored on portfolio size, growth, and tech-adoption signals, so reps worked the best-fit accounts first.
- Templated-but-personal sequences — automation handled research and first touches at scale while keeping messaging relevant to each firm type (brokerage vs. property manager vs. investor).
- Hands-off follow-up — multi-step cadences that ran without manual effort, freeing reps to focus on live conversations. See the AI outbound playbook and stack.
- Clean CRM sync — every touch and reply logged automatically for clean forecasting.
What were the results?
| Metric | Result |
|---|---|
| Qualified demos booked | 41 in a quarter |
| Cost per meeting | ~70% lower vs. manual prospecting |
| Accounts touched per rep | 5x prior capacity |
| Reply rate | 4.7% |
The proptech SaaS reached the long tail of its market profitably — without tripling headcount.
Insight
For large, fragmented markets like proptech, the constraint is rep capacity, not demand. Sales automation that handles enrichment, prioritization, and first touches lets a small team cover a market that would otherwise require a huge SDR org. For the tradeoffs, see AI SDR buy vs. build.
Callout Quote
“Our market is enormous and we’re a small team. DevCommX’s automation let us cover it without hiring ten more reps.” — Founder, PropTech SaaS
Related case studies
- An outbound sales system for SaaS
- A RevOps overhaul for a scale-up
- E-commerce / commerce-tech outbound
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